This year at the 2024 National Postal Forum (NPF), The Detroit PCC won two special awards: The 2024 Membership of the Year (Silver) – for initiating a membership drive program called The Detroit PCC Pop-Up Shop where LaDonna, Carol and Gary would "pop-up" at post offices to promote the PCC to industry customers. The 2nd award was for PCC Postal Member of the Year (Silver) – LaDonna Smith was awarded this for her passion for the Detroit PCC and creating and implementing the idea for the Pop-Up Shops. She also created a template for the Pop-Up Shop that she shared with PCCs across the country. As the PCC Administrator, she works closely with Consumer Affairs, Customer Relations and the CyberSafe Guardian Teams. This award is well deserved.
L to R: Marc McCrery, Joshua Colin, LaDonna Smith, Steve Monteith L to R: Marc McCrery, Joshua Colin, Det PCC Ind Co-Chair Jake Busacker, LaDonna Smith, VP Cust Experience, CRDO & Exe VP, PCC Admin, CCMO Exec. VP Steve Monteith, Daria Czarnik, and Det PCC Postal Co-Chair Ron Morris